HIPAA-compliant clinical decision support for a hospital network
1. Problem. A US hospital network had patient records, lab results and ICD mappings sitting in silos, none of it reachable at the point of care. Clinicians needed decision support without adding friction to already demanding workflows.
2. Solution. A HIPAA-compliant clinical platform on GCP Vertex AI using a hybrid Agentic RAG pipeline. Patient records, lab data and medical literature unified into one queryable layer. Role-based access across every clinical and admin role, a full audit trail on every response, and a zero-downtime SLA.
3. Impact
- 91%
- Factual accuracy in clinical responses
- 27%
- Reduction in patient onboarding time
- 48%
- Less manual clinical documentation
- HIPAA
- Compliance built into the architecture